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The impact of uncertainty on cost for Industrial Product-Service Systems

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Service orientation in the defence and aerospace industries through Industrial Product-Service Systems (e.g. availability contracts) is creating challenges in cost estimation due to uncertainties. The talk initially introduces the topic of uncertainty in service delivery, which subsequently leads to a classification of uncertainties. Then, processes for uncertainty based service cost estimation will be explained. The presentation will subsequently demonstrate a software application to incorporate the influence of uncertainty to cost. Finally, future research directions will be presented.

This talk is part of the DIAL seminars series.

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