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Privacy Research: Walking a Mile in Someone Else's Shoes

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In 2008 a research project titled Visualisation and Other Methods of Expression (VOME) commenced. It was an interdisciplinary project funded by the Economic and Social Research Council, Technology Strategy Board and the Engineering and Physical Sciences Research Council. The remit of the project was to engage with communities that had hitherto not been part of the debate on privacy and digital service design in order to better understand the basis on which these communities were willing to share personal information with service providers. The project ran for three years and focused on digitised public services. The researchers developed a range of participatory engagement techniques that were used to elicit a deeper understanding of informational privacy practices at work in the context of public service delivery. This talk will present the rationale for developing and deploying these participatory engagement techniques, describe our engagement programme and highlight some of the key findings from the project.



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