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Want Effective Security Solutions? Let's Re-Think The Design Approach

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This event may be recorded and made available internally or externally via http://research.microsoft.com. Microsoft will own the copyright of any recordings made. If you do not wish to have your image/voice recorded please consider this before attending

In this talk, I will examine the most common reasons why users shortcut security measures. Contrary to the thinking of many security professionals – expressed in statements such as the ‘Users are the Weakest Link’ and ‘Given a choice between security and Dancing Pigs, users chose Dancing Pigs every time’ – users make rational choices about the cost and benefit of security measures. The lesson for designers is that they need to take more responsiblity – rather than just passing the buck by presenting users with time-and-effort consuming, impossible choices), and improve accuracy of detecting threats and communicate risks and consequences more precisely. But most importantly, designers need to accept that, to make security low-effort and meaningful, different tasks and contexts need different security solutions, which support individual goals and organisation processes, rather than fighting them.

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