BEGIN:VCALENDAR
VERSION:2.0
PRODID:-//Talks.cam//talks.cam.ac.uk//
X-WR-CALNAME:Talks.cam
BEGIN:VEVENT
SUMMARY:Introduction to Service Engineering - a modeling method and CAD to
 ol for service - Dr Tatsunori Hara - University of Tokyo
DTSTART:20100512T150000Z
DTEND:20100512T160000Z
UID:TALK24872@talks.cam.ac.uk
CONTACT:Thomas Jun
DESCRIPTION:Dr Hara's research interests include modeling techniques and c
 omputer-aided design system for service. This talk discusses his top-down 
 (or deductive) method providing a definition and an integrated representat
 ion of service to evaluate customer satisfaction. Based on the method\, he
  has been developing a novel CAD system for service\, called Service Explo
 rer.\n\nDr Hara is Assistant Professor from Intelligent System Division\, 
 Department of Precision Engineering\, Univeristy of Tokyo. He will be a vi
 siting scholar to the EDC for the next three months. 
LOCATION:arthur marshall's meeting room (next to EDC loft)\, Inglis Buildi
 ng\, Engineering Department
END:VEVENT
END:VCALENDAR