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SUMMARY:Routing and Staffing to Incentivize Servers in Many-Server Systems
  - Ward\, AR (University of Southern California)
DTSTART:20130812T123000Z
DTEND:20130812T131500Z
UID:TALK46575@talks.cam.ac.uk
CONTACT:Mustapha Amrani
DESCRIPTION:Co-authors: S. Doroudi\, R. Gopalakrishnan\,  and A. Wierman\n
 \nTraditionally\, research focusing on the design of scheduling and staffi
 ng policies for service systems has modeled servers as having fixed (possi
 bly heterogeneous) service rates.  However\, service systems are often sta
 ffed by people.  Then\, the rate a server chooses to work may be impacted 
 by the scheduling and staffing policies used by the system.  We present a 
 model for such ``strategic servers'' that choose their service rate in ord
 er to maximize a trade-off between an ``effort cost''\, which captures the
  idea that servers exert more effort when working at a faster rate\, and a
  ``value of idleness''\, which assumes that servers prefer to be idle as m
 uch as possible.  In this strategic server framework\, we re-visit classic
  scheduling and staffing questions in many-server systems\, and\, in parti
 cular\, we investigate the performance of the common square-root safety st
 affing rule.\n
LOCATION:Seminar Room 1\, Newton Institute
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