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SUMMARY:The Strengths of Strangers: The Unrecognized Role of Outsider-Insi
 ders in Influencing Organizational Change Processes - Dr Amit Nigam\, CASS
  Business School
DTSTART:20151023T110000Z
DTEND:20151023T123000Z
UID:TALK61664@talks.cam.ac.uk
CONTACT:Rene Wiedner
DESCRIPTION:Actors’ social positions are critical in influencing the rol
 e they play in organizational change. This paper develops theory to explai
 n the process by which outsider-insiders\, a social position that has not 
 been theorized in past research\, influence sensemaking in ways that can e
 nhance insiders’ change capacity. Drawing on Simmel\, we find that inter
 actions between outsider-insiders and organizational insiders can co-const
 ruct outsider-insiders as strangers. This co-construction of the stranger 
 role is concurrent with sensemaking of the change process. Concurrent co-c
 onstruction of the stranger role and sensemaking of the change process\, s
 trangers develop local knowledge that they draw in in subsequent interacti
 ons with insiders. Through an iterative process in which strangers’ loca
 l knowledge informs subsequent sensemaking of the change process\, interac
 tions between strangers and organizational insiders can develop insiders
 ’ change capacity. 
LOCATION:Judge Business School\, W2.01
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