Abstract

User experience is no longer just the remit of designers. Everything from server infrastructure, to API design, to a single button interaction can affect the experience of the things we design and build. When the whole team is responsible for UX, it’s a difficult job to keep everyone working to the same standard, with the same vision for what a good user experience looks like in mind. So, what do we do when our team dynamic is confusing our user experience? What happens when we struggle to motivate our clients and colleagues to work towards the same goals? The reality is, style guides and better documentation can only take us so far. We need everyone to work together, and buy into the vision we have for our product, service or website to create a consistent experience for our users. During this talk I’ll describe the symptoms of a dysfunctional team, and the methods we can employ as individuals to remedy them. I’ll explain the qualities we need in our team, and the qualities we need as team members, to make our our user experience successful.